Office 2013 slow to respond ?

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Some of my users are complaining that Office 2013 is unresponsive and sluggish ! A little digging on, what has become my 2nd/3rd Line Support dept., Google ! – throws up the following fix which seems to have worked.

From any Office 2013 product – I chose Word – go to

File/Options/Advanced – Go to the Display section – and the 3rd from bottom option should be

“Disable Hardware Graphics Acceleration” – tick the box – Click OK and close all Office 2013 products. The setting will be applied to all Office 2013 applications.

Hope this helps


John R

John Reidy is an IT Manager for a Transport & Logistics Group of Companies in the UK. John’s background is in Network support and design for the Ministry of Defence, commercial premises, Ports and Sea going vessels serving the European Ferry industry. A BICSI trained and qualified Technician and promoter of the methodology for optimised best of breed information transport systems he designs LAN/WAN solutions together with hosted and on premise Telephony PBX solutions. John currently supports 190 users over 8 companies throughout the UK and Middle East supporting all aspects of the business associated technology and infrastructure on a 24/7 basis.

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1 Comment

  1. Martin Lehner June 20, 2014 at 11:20 pm

    Great catch there John, I didn’t know this option even existed. It might help out a lot of users running older hardware!

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